Ordering and Payment
When you see an item you like, click on "add to cart" and continue shopping until you are ready to complete your purchase. Once you are ready to complete your purchase, click checkout to place your order. We ask that you review your order carefully prior to submission, as it cannot be modified once submitted.
Upon placement of your order, you can log-in to view your order status or track your order.
Upon completion of your order, we will send an email confirmation to the address you provided during checkout.
You may check the status of your order at any time by clicking on My Account, signing in, and selecting Order History. To check the status of any other order, call 415.775.0545 from 12 p.m. - 8 p.m PST, or email us at firstname.lastname@example.org
We accept the following methods of payment: Visa, MasterCard, American Express, and Discover. When using a card connected to a checking account, you may see a pre-authorization for your order amount on your account balance. This will go away once purchase is processed on your card. Items are charged to your credit card when they ship.
We are required to asses taxes on any items shipped within California, where our physical store is.
Your personal information is always safe with us online. However, if you are still not comfortable making a purchase on our website, you may contact us via phone:
12 p.m. - 8 p.m PST